Policies & FAQ's
Please read over our policies before submitting an inquiry.
Q: How do I order balloons for a local delivery?
A: Local deliveries are available and do still require a consultation! Please give us a call or submit an online inquiry!
Q: I would like to hire Air Balloons for my next event! Where do I start?
A: Thank you for choosing Air Balloons! First, complete an online inquiry form and we will follow up with you within 2-3 business days (not including the weekends). We will let you know if your date is available and schedule a consultation date. Next, you will receive a phone call from Air Balloons for a phone consultation. We will discuss aesthetics, color & design, budget and more. If you decide to schedule an installation with Air Balloons, a 50% deposit will be required up front to secure your booking date. You will receive a draft invoice. Lastly, we will email you an invoice the week prior to your event with the remaining balance. Payment should be received promptly. We will see you on install day!
Please understand Air Balloons cannot guarantee the lifespan of your balloons after they are picked up/delivered. All balloon sales are final sale. We are not responsible for the balloon(s) once we have delivered/ installed the merchandise. We are not responsible for damage due to outdoor elements.
- Balloon releases are harmful to the environment. Please dispose of your balloons properly. Balloon releases can be fatal to birds and other animals as a result of pollution. Power failures can result if these balloons become entangled in electric lines.
- Latex balloons present a choking hazard for small children. Do not leave small children unaccompanied with latex balloons.
- Do not breathe helium from a balloon as it can result in asphyxiation.